LATEST ARTICLES

A Professional Kitchen Is…

...a clean kitchen. If you've got time to lean you've got time to clean I have heard this and said it many times myself.  Cleaning however should not be relegated to IF you have time to do it but worked into the day and mentality of...

A Professional Kitchen Is…

..an Hospitable kitchen. As a chef the kitchen is my home and the staff are my guests. How do you greet your team, like guests or servants? The kitchen should be a welcoming environment.  There is a lot of talk about treating staff like family and such but what does that...

The Wine Label & The Spirit of Alcohol

Wine labels come in all shapes, sizes, colors and with a variety of information as well. American wine labels are simple to read containing the important items, such as: The producer Name of the wine, which may reflect the vineyard Grape (Pinot Noir, Sauvignon Blanc, Merlot, etc) Appellation (i.e....

A Professional Kitchen Is…

...a safe kitchen. Fire, Steam and Knives oh my. Spend any amount of time in a kitchen and you will see it it a dangerous place.  The potential for harm is ever present be it from the equipment, staff or food handling practices. Once you have reached...

My Interview With Proven.com

For this and other great content from Proven.com, please go here. We recently had the opportunity to interview Jeffrey and have him answer some common marketing questions related to the hospitality industry.  Let’s go! Is Twitter really the king of all social media platforms in helping you...

A Professional Kitchen Is…

...Always Learning There is always something to learn as a chef to improve your kitchen. Sometimes once we reach the position of chef we stop learning and that is a dangerous place.  If we want our team to learn new things we need to model learning...

A Professional Kitchen Is…

...Asking Questions. Asking myself questions at the start and end of every shift is a part of my daily routine. These questions are from The Leadership Challenge by Kouzes and Posner. I have them taped on my monitor riser where I can see them as soon as...

Harvest is Nearly Finished, Why Late Harvest?

If you are wondering what’s late harvest wine – it’s most commonly thought of as a dessert wine because it’s some degree of sweet.  Grapes that are harvested late are very ripe with high levels of sugar. It’s not unusual for a late harvest...

Design This, Ralph Lauren

Ralph Lauren’s clothes stay in style longer than this place stays on your mind, but if this is his idea of fine dining in New York, it’s a good thing he has a day job.

A Professional Kitchen Is…

This is the first post in a series (A Professional Kitchen Is...) which will look at the professional kitchen from the perspective of the Executive Chef who leads it. ...Everyday What makes a professional kitchen professional? Show up everyday. As an executive chef it is important to show...

More Bad Memes: Studying Negative Outcomes

Veer from your values and you find yourself in the weeds.

Order Up! Tips From The Waitress

I did not realize it at the time, but I was learning much more in my position as The Waitress than I would have ever learned in an internship.

The Downside of Community Marketing Events

The brand message you put out into the community CANNOT, MUST NOT be diluted by lessor efforts. If it is, you become a commodity.

Transactional Thinking: Version #4

Headlines continue to read "Fast Food Workers Demand $15 An Hour"

Screaming Inadequacy

This is what you do when your internal growth processes are so broken, you can't grow enough people to meet the demand for these roles.

The BEST Personality Test of All Time

video
By answering just two questions you'll learn your dominant personality style, how to overcome your weaknesses, how to become a better person and how to hire better people. However, do not use this test for screening people. You'll find out why in the video.

The Millennial Delusion

Thinking in the aggregate about people born roughly 15 years apart is an inane exercise - a marketing construct of the dumbest order.

Is Facebook Really Your Friend? A Wake Up Call For Businesses

Should Social Media Replace Your Website?

The Million Dollar Question

In talking about recalibrating your business to achieve a higher level of success, what's your answer to this?

BurgerFi’s Three Steps to a Better Burger Experience – [video]

Other than 'newness' and a lack of 'legacy' what do they have that people crave?